Getting started
Contact
Stuck, found a bug, or have an idea? Every message gets read and answered.
From inside the app
The fastest route is the feedback form: profile menu → Feedback. It attaches your account so there is nothing to look up, and you can follow the status of what you sent.
Write to concordiatracker@gmail.com. If your question is about billing, send it from the email address on the account.
What to include
A faster answer usually comes from a message that covers:
- What you were trying to do, and what happened instead
- The course or page it happened on
- Your browser and whether you are on a phone or a computer
- A screenshot of any error message
Before you write
The FAQ covers the most common questions. If a deadline looks wrong, check its provenance badge first: an unverified date came from a single student and may simply need correcting, which you can do yourself in seconds. See Provenance.