Account & billing
Billing
Billing lives in Settings → Billing. Everything below happens inside the app.
How payments are handled
Payments are processed by Stripe. Card details are entered directly into Stripe’s payment form and are never sent to or stored on ConcordiaTracker’s servers. What we keep is a customer reference, your plan, and its status.
Subscribing
Choose a plan in Settings → Billing and complete checkout in place: no redirect to another site. Your plan activates immediately, starting with the free trial.
Auto-renewal
Subscriptions renew automatically at the end of each period: every four months for the Semester pass, monthly for the monthly plan: until you cancel. This is stated at checkout and in Settings → Billing.
Updating your card
Settings → Billing → Update card. Worth doing before a renewal if your card is close to expiring; a failed payment will suspend the paid features until it is resolved.
Invoices
Every payment produces an invoice, listed in Settings → Billing with a downloadable PDF receipt.
Cancelling
Settings → Billing → Cancel. One click, no email required, no retention flow. Your access continues to the end of the period you already paid for, and you can resume before then to undo it.
Cancelling during a free trial means no charge at all.
Refunds and problems
If something went wrong with a charge, email concordiatracker@gmail.com from the address on the account. Please write before disputing a charge with your bank: a dispute is slower for you and costly for us, and almost everything can be sorted out directly.